The keycaps I ordered were damaged during shipping, but Kent helped me out and sent out a replacement the next day. Great customer service.
Excellent customer service, responded very quickly after a keycap printed on the wrong row was shipped with my order. They had the keycap shipped soon after a short email conversation pertaining to my issue. Keycap quality is excellent too. Would definitely return to buy more in the future.
Jonathan Yim03/27/2017, 01:55
Fast shipping, awesome looking keycaps, and great customer service. What more could you ask for? Thanks MaxKeyboard!
Ben R02/19/2017, 10:22
I ordered several backlighted key caps from Maxkeyboards, the product is not only really good quality and well done, is also AMAZING!!!!
The custom backlighted keycaps are accurate to the request and fits perfectly
I recommend them!!
Patricio R.12/30/2016, 20:48
Great service and proces. My ordet was handled and delivered very quickly even though I live in Europe. I will surely buy from maxkeyboard next time I need caps.
I had been looking for replacement keycaps -- specifically, I just needed an 'S' -- for my Corsair K95RGB, and not being able to find any, I stumbled upon MaxKeyboard. While, at the time, they did not have strict full replacement sets, they did have black translucent with the option of front side etching. When I saw the biohazard, portal, PANIC, and the like symbols, I knew I had to have them. I thought I had made a mistake on my order, and canceled, then ordered a different set. As soon as I canceled, Jerry sent me email asking what was up, then he assured me that the set I had ordered did indeed have the "fun keys". In the end, I ended up with a great set of keys for work.
Fast forward about 9 months, and I check back to see they have CUSTOM KEY CAPS! Do they fit a Corsair KXXRGB? Yes, they do (no G-keys for the K95, but that's okay -- I'll worry about those later)! As soon as I send in the artwork am I contacted and asked to verify technical corrections.
Top notch service, friendly responses, and advisory of the steps as they happen. I couldn't ask for more. Thank you, Jerry and Co. at MaxKeyboard!
I had the pleasure of speaking to one of your tech support people a couple of days ago. I was having issues with my NightHawk X7 turning off/on almost constantly. It was plugged into an older laptop. It was suggested that I get a USB 3.0 Hub with it's own power supply. I tried this, and it's been working great ever since. I too work in IT support, and I know from experience that nobody has ever died from too many "Atta Boy's", so I'm passing along a well deserved "Thank You!" for being there. Cheers! And Happy Holidays to all!!!
Satisfied with it. Used it as a replacement to the original G710+ keys and it's worlds better compared to them.
Zach Vasquez10/26/2016, 08:42
I have nothing to add to all the other reviews before mine, but I still have to post because not only the service but also the product is amazing.
I emailed to the support to ask if white text on white caps would be invisible and was greeted by Jerry Chan, who took me on a long journey of finding the perfect layout for me. He helped me all the way with providing and converting templates, that required the least amount of effort for me and made this all a very pleasant experience. So thanks again to you Jerry!
The caps ultimately arrived quickly, and I couldn't wait to put them on. They were a much more tight fit than the stock caps on my board, but that doesn't matter because I don't intend to ever take them off again. They feel good, the colors are nice, the writing is sharp, and everything arrived just as I ordered it. My board is now as custom as it gets, thanks to MAX-Keyboard and Jerry.
If I ever run into some other keyboard enthusiast that wants custom keycaps, I'll definitely tell him to go to this site.
Jerry helped me and he was very cooperative with me. He explained everything to me and out of every website I've been to this is the only site that didn't try and charge me over $100 for 7 custom keys. Thank you for being so awesome and helping me make this happen for my Husband.